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Apr 26, 2023 | Email

Don’t Lose Access to your iiNet/Westnet Hosted Email Address

Article written by First Reef
Infographic: Don't lose access to your email address with iiNet and Westnet logo

If you use iiNet (or Westnet) hosted mail service, it’s important for you to know the service is closing on April 30th 2023: https://www.iinet.net.au/business/internet-product/website-solutions/exchange

What does this mean for you? 

If you haven’t migrated your email service away from iiNet, you’ll lose access to your emails altogether. That means no sending, receiving or accessing old emails. 

For most businesses, email is crucial for communicating with clients, suppliers, and colleagues. Losing access to your emails even for a day can be catastrophic.

How to migrate

If you’re thinking about migrating your email service yourself, here’s what you need to know.

It involves signing up to a new email provider, exporting your iiNet/Westnet emails and contacts, and importing them into the new account. You will also need to update your domain’s DNS records to point to the new provider, and update your email client settings to point to the new email service.

Steps for migrating off iiNet/Westnet hosted email. Step 1: Backup existing emails & contacts. Step 2: Sign up for a new email provider. Step 3: Update Domain DNS Records. Step 4: Import emails to new provider.

It’s doable, but it can be time-consuming and quite complicated. 

What if I need help?

If you are unable to do the migration yourself for any reason, First Reef Studio can help.

For just $480*, we can migrate your email service to a new platform that won’t be affected by the iiNet closure. It’s a small price to pay for the peace of mind that comes with knowing your emails won’t be disrupted.

Don’t risk losing access to your emails! Contact us today to discuss your options and make sure your business stays connected.

*Price excluding GST
*$60 +GST per additional mailbox that needs migrating